ABSTRACT

Burnout is a specific reaction of employees to job-stress, which manifests itself on the dimensions of emotional exhaustion, depersonalization (cynicism), and reduced personal accomplishment. Literature has already identified a large number of personal, organizational, and situational factors that may participate in the development or exacerbation of burnout. Even if burnout is mostly produced by different aspects of job-stress, its effects are not limited to the individual’s professional life. Burnout may additionally impact the person’s physical, emotional, and social life, too. Consequently, the design of efficient prevention and intervention programs is crucial not only for reducing burnout produced financial losses, but also to optimize the employees’ quality of life in ensemble. The present paper focuses on the succinct presentation of the increasingly spreading disorder of burnout, followed by the description of most important risk factors, as well as frequent consequences, and the brief discussion of intervention programs, including work engagement.

KEYWORDS: burnout, work stress, job engagement, stress management, intervention.

PAGES: 261-280